gbage Terms & Conditions
Please read these terms carefully before using the gbage platform. All rules on accounts, bonuses, payments, and responsible gaming are described here in full.
Table of Contents
1 Definitions & Interpretations
The following terms used in these conditions shall have the meanings set out below:
- "Platform" refers to the gbage website, mobile version, and all related digital services.
- "User" refers to any person who accesses, registers on, or uses the platform.
- "Account" refers to a user's personal registered profile on the platform.
- "Bonus" refers to any financial or non-financial incentive provided by gbage.
- "Bet" refers to any wager or stake placed by a user using real money or bonus funds.
- "Wagering Requirement" refers to the obligation to place a specified amount in bets before bonus funds can be withdrawn.
- "KYC" refers to the Know Your Customer identity verification process.
In these terms, the singular includes the plural and vice versa. Gender-specific terms apply to all genders.
2 Eligibility & Registration
2.1 Age Requirement
The gbage platform is for users aged 21 and above only. Registration by minors is strictly prohibited. If a user provides a false age, their account will be closed immediately and all deposits and winnings may be forfeited.
2.2 Registration Conditions
To open an account on the platform, you must confirm the following:
- You are at least 21 years old.
- You agree to these terms voluntarily and with full awareness.
- All information you provide is true, accurate, and up to date.
- Using online gaming services is lawful in your area.
- You will open only one account and will not operate multiple accounts.
2.3 One Person, One Account
Each person may operate only one account. If multiple accounts are identified under the same IP address, device, or household, gbage reserves the right to close any or all such accounts and withhold deposited funds.
3 Account Management
3.1 Account Security
It is your responsibility to keep your account login details confidential. Your password must not be shared with anyone. If you suspect any unauthorized access, contact gbage support immediately. gbage will not be liable for any loss resulting from third-party access.
3.2 Identity Verification (KYC)
gbage may request identity documents or other paperwork for account verification, withdrawal processing, or in cases of suspected suspicious activity. If required verification documents are not submitted in time, the account may be temporarily suspended.
3.3 Updating Account Information
If any of your personal details change (such as address, phone number, or mobile banking account), you must contact gbage support immediately to update the information. gbage will not be responsible for withdrawal delays or failures caused by outdated information.
4 Deposits & Withdrawals
4.1 Deposit Conditions
Currently accepted payment methods on gbage are: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount for each method is ৳100.
Deposits may only be made from a payment method registered in your own name. Depositing from a third-party account is strictly prohibited and may result in account closure.
4.2 Withdrawal Conditions
The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour. Funds will be sent to the same payment method used for the deposit. Withdrawals may be delayed until verification is complete.
4.3 Prohibited Activities
The following activities are strictly prohibited and may result in account closure and forfeiture of funds:
- Money laundering or transactions involving illegal funds.
- Chargebacks or attempts at payment fraud.
- Exploiting technical errors or bugs to gain an unfair advantage.
- Abusing bonuses through multiple accounts.
5 Bonuses & Promotions
5.1 Welcome Bonus
gbage offers new members a 200% first-deposit bonus, up to a maximum of ৳20,000. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, making the total balance ৳3,000. A deposit of ৳22,000 or more receives the maximum bonus of ৳20,000.
5.2 Wagering Requirement
A 15x wagering requirement applies to all bonuses. This requirement is calculated on the bonus amount only, not on the deposit amount. Example: ৳2,000 bonus × 15 = ৳30,000 in bets must be placed before the bonus funds become withdrawable.
5.3 General Bonus Terms
- Each bonus offer has its own validity period, which will be stated alongside the offer.
- Bonus funds cannot be withdrawn directly; withdrawal is only possible after wagering requirements are met.
- Attempting to claim a bonus through fraudulent means will result in account closure.
- gbage reserves the right to change or discontinue any bonus promotion without prior notice.
6 Gaming Rules
6.1 Game Results
All game results on the gbage platform are determined by Random Number Generator (RNG) technology or the method specified by the relevant game provider. gbage does not interfere with game results. If a technical error causes an incorrect amount to be displayed unintentionally, gbage reserves the right to correct it.
6.2 Betting Limits
Each game has specific betting limits displayed in the game lobby. If the specified maximum bet limit is exceeded while playing with a bonus, the bonus may be cancelled.
6.3 Game Providers
gbage works in partnership with various reputable game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Each game provider's own rules will apply.
7 Fair Play Policy
gbage firmly believes in the fair play principle. All users on the platform will have equal opportunity. The following activities will be considered violations of fair play:
- Playing using bots, scripts, or automation software.
- Collusion (cheating in coordination with other players).
- Exploiting software vulnerabilities or bugs to gain an unfair advantage.
- Applying any technical method to predetermine game results.
gbage uses advanced technology to detect suspicious activity. If evidence of a fair play violation is found, gbage reserves the right to close the account, forfeit earnings, and notify the relevant authorities.
8 Responsible Gaming
gbage places responsible gaming as its highest priority. We believe gaming is a form of entertainment — not a solution to financial problems. Users are encouraged to keep the following in mind:
- Play within your means — only spend money you can afford to lose.
- Do not treat gaming as a source of income.
- Do not play under the influence of alcohol or drugs.
- Avoid placing more bets to chase losses.
- Take regular breaks and set time limits.
For detailed information on responsible gaming, self-exclusion, and limit-setting options, visit our Responsible Gaming page. Contact our support team if you need assistance.
9 Privacy & Data Protection
gbage takes the protection of your personal information very seriously. All data on the platform is kept secure using SSL encryption technology.
The information you provide will be used only for the following purposes:
- Account management and identity verification.
- Transaction processing and financial security.
- Fraud prevention and platform security.
- Customer service and issue resolution.
- Compliance with legal obligations.
Your information will not be sold to third parties. Please read our Privacy Policy for more details.
10 Limitation of Liability
gbage strives to operate a safe and reliable platform. However, gbage will not be liable in the following situations:
- Game interruptions caused by loss of internet connection or technical errors.
- Disruption to third-party services (payment gateways, game software).
- Issues with the user's own device or security breaches on their end.
- Unforeseen natural disasters or force majeure events.
- Transaction delays caused by issues with the user's payment method.
gbage's maximum liability in any case will be limited to the amount of the specific transaction in question. gbage is not liable for indirect or speculative losses.
11 Account Closure & Termination
11.1 Closure by the User
You may request to close your account at any time. Please withdraw all withdrawable balances before making the request. Any earned bonuses will be cancelled upon account closure.
11.2 Closure by gbage
gbage may temporarily or permanently close any account for the following reasons:
- Violation of any provision of these terms.
- Suspicion of fraudulent activity or money laundering.
- Violation of fair play policy or bonus abuse.
- Providing false information or identity fraud.
- Misconduct toward customer service representatives.
In the case of a permanently closed account, any verified legitimate balance (if applicable) will be returned after verification.
12 Terms & Conditions Changes
gbage reserves the right to change, amend, or update these terms and conditions at any time. Users will be informed of the updated terms and conditions upon their first login after any changes.
For significant changes, an effort will be made to notify users in advance via their registered email or through platform notifications. Continuing to use the platform after any changes means you agree to the updated terms and conditions. If you object to any change, please stop using the platform and request account closure.
13 Contact & Complaints
The gbage customer service team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English.
- Live Chat: Contact us directly through live chat on the platform.
- Email: [email protected]
For any dispute or complaint, first try to resolve it directly with gbage support. After a complaint is submitted, our team will get in touch with you as soon as possible.
For detailed frequently asked questions, visit our FAQ page.
To learn more or if you need assistance
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