gbage Responsible Gaming
Gaming is enjoyable when it is played in a controlled and mindful way. gbage always puts your safety and wellbeing first.
Our Commitment
gbage believes that online gaming is an entertainment activity — not a source of financial stress or mental health problems. We are committed to helping all our users stay safe, happy, and in control. On this page you will learn how to keep your gaming experience enjoyable and where to find support when you need it.
⚠️ Important: Gaming is for entertainment only. If you feel that your gaming habits are having a negative impact on your personal, family, or financial life, please contact our support team immediately.
Key Safe Gaming Tools
The tools gbage provides to help you stay in control
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period of at least 7 days, which helps prevent impulsive decisions.
Self-Exclusion
If you feel you need a break, you can close your account for a set period or permanently. During self-exclusion you will not be able to access any games and will not receive any marketing communications.
Time-Out Break
Set a time-out for 24 hours, 7 days, or 30 days. During this period your account will be temporarily suspended. Your account will be reactivated automatically when the time-out ends — a useful way to take a mental break.
Loss Limits
Decide in advance the maximum amount you can lose within a given period. Once the limit is reached, you will be automatically alerted and further betting will be stopped. This is the simplest way to keep financial losses in check.
Reality Check
Send yourself automatic reminder messages after a set amount of time. Keeping track of how long you have been playing and how much you have deposited makes it easier to make informed decisions. These settings can be managed directly from your profile on gbage.
Age Verification
gbage strictly follows a 21+ age policy. Age is verified at the time of account creation and additional documents, including a national identity card, may be requested if needed. Protecting minors is our priority.
Signs of Problem Gaming
When gaming turns from entertainment into a compulsion, it becomes a concern. Read the signs below carefully — if more than one applies to you, consider taking a break.
- Spending money beyond your budget or beyond what you can afford
- A tendency to place more bets to try to recover losses
- Hiding your gaming from family and friends
- Feeling anxious or irritable when staying away from gaming
- Continuing to play at the expense of work, studies, or sleep
- Borrowing money from others to spend on gaming
- Repeatedly failing in attempts to stop playing
If you notice these signs, please contact our support team: [email protected] — we are here for you 24/7.
Assess Yourself
Answer the following questions honestly in your mind. An honest self-assessment is the first step toward responsible gaming.
💸 Financial Control
Do I set a fixed budget for gaming each week and stick to it? Does money I lose not affect my daily life?
⏱️ Time Balance
Do I enjoy gaming alongside work, family, and rest? Or is gaming replacing these important things?
😊 Mental Wellbeing
Does gaming bring me enjoyment, or do I play to relieve stress or escape sadness? Do I get very upset when I lose?
How to Use the Protection Tools
Using the responsible gaming settings on gbage is straightforward — complete the steps in just a few clicks
Log In to Your Account
Log in to your account on gbage. To go to the login page, select "gbage Login" from the navigation menu. Use a strong password for your security.
Go to Profile Settings
After logging in, click on your profile icon and find the "Responsible Gaming" section. All protective tools are available together in one place here.
Set Your Limits
Set your deposit limit, loss limit, and session time limit one by one. Choose amounts that match your financial means and available leisure time — and review them once a week.
Activate Self-Exclusion (If Needed)
If you feel you need a longer break, activate self-exclusion. Choose a duration: 30 days, 6 months, 1 year, or permanent. Once this decision is made, the account is suspended immediately.
Do Not Hesitate to Seek Support
If you have any questions about the settings or feel that your gaming is getting out of control, contact our support team directly: [email protected] — support is available 24/7 via live chat and email.
Tips for Healthy Gaming Habits
gbage recommends following these simple habits
Set a budget first: Before each gaming session, decide the maximum amount you will spend. This amount should come from your entertainment budget — not from funds set aside for emergencies or family expenses.
Do not expect to win: Gaming is entertainment, not a source of income. Winning is a bonus — treat each session as an enjoyable experience and accept the possibility of losing.
Take regular breaks: Take at least one break every hour. Stand up, drink some water, talk to someone you care about. Playing for long stretches without a break can cause mental fatigue.
Do not play driven by emotion: Do not use gaming as a way to escape anger, sadness, loneliness, or stress. Your ability to make decisions is reduced in these states, and the risk of overspending increases.
Do not try to chase losses: If you have a losing day, do not try to recover that loss immediately. This tendency is one of the main causes of problem gaming. Set limits and stick to them.
Keep it away from children and teenagers: Do not share your account login details with younger members of your household. gbage strictly enforces the 21+ age requirement and your cooperation in this is also needed.
Support & Contact
If you are struggling, do not carry it alone — we and specialist organisations are here for you
gbage Support Team
The gbage support team is available for you 24 hours a day, 7 days a week. Reach us in Bengali and English via live chat and email. For help with self-exclusion, deposit limits, or any responsible gaming matter:
[email protected]
Professional Support
Gaming addiction is a recognised mental health condition. If you feel the problem is deepening, consult a mental health professional or counsellor. Share what you are going through with a trusted family member or close friend — there is no shame in doing so.
Remember: Gaming is an adult entertainment activity. gbage never encourages anyone to play who is not in a stable financial position, is under mental stress, or is under 21 years of age. Our policy is awareness, protection, and responsibility.
Play mindfully, win with joy
Enjoy your favourite games on gbage — within your limits, with responsibility